Terms and Conditions: VIEHA



Virtual Indoor Environmental Health Assessment Services

Virtual Indoor Environmental Health Assessment Services


Any terms which are capitalised but not defined in this document are defined in the General Terms.

1. Description of Services

1.1 Subject to your agreement to these terms and the General Terms, Eco Health agrees to provide you with the following:

(a) a virtual assessment of your indoor environment and to identify potential environmental stressors including but not limited to:  

(i) mould;

(ii) electromagnetic fields;

(iii) Indoor air quality contaminants;

(iv) Lead and heavy metals; and

(v) Materials suspected of containing asbestos

(b) a consultation in relation to subclause 1.1(a),

(c) a Virtual Inspection in relation to subclause 1.1(a),

(d) a discussion of potential solutions subclause 1.1(a); and

(e) a written summary in relation to subclause 1.1(a).

(the Virtual Services)

2. Customer Obligations

2.1 You agree and warrant to:

(a) follow all instructions provided by Eco Health;

(b) provide Eco Health with all requested documents and questionnaire required by Eco Health to provide the Virtual Services;

(c) provide all correct information in relation to any asked questions; and

(d) not disclose any advice or material given to you to any third party.

3. Disclaimer

3.1 To the extent permitted by law, Eco Health disclaims any and all liability in relation to the following:

(a) the advice given may not address all concerns;

(b) any electromagnetic shielding comes with risks which have been explained in detail to you;

(c) failure of any adherence to any of your obligations under clause 2.1;

(d) failure to disclose a material fact by you;

(e) the determination for a type of mould is subject to testing by a third party and not guaranteed;

(f) that recommendations provided are based on discussion, information provided by you, and observation during the assessment. It is a “spot assessment” and cannot necessarily be generalised over a 24-hour period (this is especially in relation to EMF) and that changes occur over time, and therefore regular reassessment is recommended.

Virtual Indoor Environmental Health Assessment