FAQ – Frequently Asked Questions

I have endeavoured to answer some frequently asked questions (FAQ) here.

Where Do You Service?

The Eco Health Solutions team services the whole of Australia – so wherever you are, we can come to you.

Contact Lucinda to arrange your Environmental Health AssessmentTM


Will You Tell Me What To Do?

Of course! There is little point in identifying a problem without offering a solution – or solutions… Solutions are core to what we do, hence the name, “Eco Health Solutions.

Every problem identified comes with recommendations, solutions and ideas on how to change things for the better.

How Does It Work?

  1. Complete the contact form or give me a call.
  2. We will briefly discuss your situation, and I will customise an Environmental Health AssessmentTM to suit your needs, and book a time for your EHA.
  3. I will email you a Questionnaire.
  4. We will conduct your EHA.
  5. I will email you a detailed written report or summary within two weeks.

Then, we will make a mutually convenient time to have a detailed follow-up call (phone or via the internet).

When is Payment Due?

A deposit is collected at the time of booking your audit. This is to secure your booking.

The balance is due at the time of your audit.

We can also set up payment plans for you – so be sure to let Lucinda know if you would like one.

Which Payment Methods Are Accepted?

Payment methods: bank transfer, cash and EFTpos (Mastercard and Visa)

Account name: Eco Health Solutions Pty Ltd
Bank: Commonwealth
BSB: 063 114
Account number: 1045 6316

Why Are There No Rates On Your Site?

Primarily because no two audits are the same. I adjust my EHAs to suit the needs of the person requesting it.

It is important for me to understand your needs so that I can tailor the quote, EHA and report specifically for your needs.

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